Privacy Policy

Last updated: 2026. Please review with a legal advisor before launch.

Arrowwood International ("we", "us", "our") respects your privacy. This policy explains what personal information we collect, why we collect it, and how we look after it, in line with South Africa's Protection of Personal Information Act (POPIA).

What we collect

When you use our enquiry, buying, selling, rental or newsletter forms, we may collect your name, email address, telephone or mobile number, and the details of your enquiry. We do not collect more than we need.

Why we collect it

• To respond to your buying, selling or rental enquiries.
• To match you with suitable timeshare or resort options.
• To send you information you have asked for, such as our newsletter.

How we use and share it

We use your information only for the purpose you gave it to us. We do not sell your personal information. We may share it with trusted parties who help us provide our service (for example, to complete a timeshare transfer), and only as far as needed.

How we protect it

We take reasonable steps to keep your information secure and to prevent unauthorised access, loss or misuse.

Your rights

Under POPIA you may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. To do so, please contact us.

Cookies and analytics

Our website uses cookies and analytics tools (such as Google Analytics) to understand how visitors use the site so we can improve it. You can control cookies through your browser settings.

Contact us

If you have any questions about this policy or your personal information, please get in touch.